🔄 Return & Refund Policy

At GymClubs, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.

✅ Eligibility for Returns

You may return most new, unused items within 14 days of delivery for a refund or exchange, under the following conditions:

  • The item must be in its original packaging and unused condition.

  • A valid proof of purchase or order confirmation is required.

  • Return requests must be submitted within 14 days of receiving the product.

🚫 Non-Returnable Items

The following items cannot be returned:

  • Used or damaged equipment caused by improper use

  • Items returned without original packaging or accessories

  • Customized or special-order products

  • Clearance or final sale items (if marked as such)

💸 Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original payment method (usually within 3–7 business days).

  • Shipping fees (if any) are non-refundable unless the return is due to our error (wrong or defective item).

📦 Return Shipping

  • Customers are responsible for return shipping costs unless the product was defective or incorrectly sent.

  • We recommend using a trackable shipping service or purchasing shipping insurance for high-value items.

🔁 Exchanges

If you need to exchange an item for a different model or product, please contact our support team within 14 days of delivery. We'll do our best to assist you based on available stock.

📩 How to Start a Return

To initiate a return or exchange, please contact us with:

  • Your order number

  • The reason for the return

  • Photos (if the product arrived damaged or defective)

📧 Email: support@gymclubs.shop
💬 Live Chat: Available on our website

Thank you for shopping with GymClubs. We appreciate your trust and are committed to making your experience as smooth as possible!